Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

If you are ordering for a Sri Lankan address, delivery charges are Rs 250/- only.

Which payment methods are accepted in the Online Shop?

We are accepted many payment methods, Those are the payments methods. 

  1. Online bank transfer
  2. Cash on delivery
  3. Credit and Debit card payments
How long will delivery take?

We are delivering your order within 2-3 working. (This is valid for only Sri Lankan address)

If you need to get an order for an overseas country, please contact us using the above options.

How secure is shopping in the Online Shop? Is my data protected?

We are not sharing your data with another company or government. We protect your data using our experts.

 
What exactly happens after ordering?

These are the steps in your order,

  1. Order Creating ( Customer )
  2. Order Confirming ( Livish )
  3. Order Preparing ( Livish )
  4. Order Transfer to Delivery Service( Livish )
  5. Transferring to nearest delivery Branch ( 3rd Party Delivery Company )
  6. Out for Delivery ( 3rd Party Delivery Company )
  7. Delivered ( 3rd Party Delivery Company )
Do I receive an invoice for my order?

We send system-generated invoice emails and physical invoices later to every order.

Send us an email

    If you have any inquiries please contact us. We are happy to help you.